Candidate Protocol

The candidate protocol provides information on the most pertinent rules and policies related to taking the security guard and private investigator tests and is a must-read for all those who have booked a test appointment.

The candidate protocol is designed to:

  • Provide you with all relevant information concerning the test.
  • Provide a list of items prohibited from the test room.
  • Identify any actions that are deemed to be misconduct and the consequences of misconduct.
  • Inform you of the test accommodation options if you have a disability.

Pre-test Procedures

The invigilator at the test centre will provide instructions as you sign in and wait to start the test.

You will be asked to clear the surface in front of you of personal items. You must store personal items away. All electronic devices (cell phones, PDAs, iPads, etc.) must be stored under your desk, in a bag, and/or away from you. All devices must be turned off. Only your photo ID (if not held by the invigilator) may remain on top of your desk.

The invigilator will address any procedural or administrative questions but is not allowed to answer any questions regarding test content.

Test papers will be distributed by the invigilator. They are to be left untouched until otherwise instructed.

The invigilator will collect your photo ID when issuing the test papers. The ID will be retained throughout the duration of the test and will be returned when you sign out of the test.

Security Guard Canadates
Security Guard Testing

Protocol During the Test

You may leave the written test room to visit the washroom only with the permission of the invigilator. Only one candidate will be permitted to leave the test room at a time. The invigilator will collect the test materials until your return. Additional time will not be allocated for the time you were away. If you decide to leave the test room without permission, your test will be terminated/forfeited.

Each test room has a wall clock. If you complete your test before the scheduled end time, you may hand in your test materials to the invigilator, fill out the sign-out sheet, collect your photo ID, and depart the test centre.

When so instructed, you must stop writing and wait for the invigilator to collect all materials and return your ID. Failure to do so may result in a terminated/forfeited test. The invigilator will collect the test papers at the end of the session and will require each candidate to complete the sign-out sheet.


If the test centre invigilator determines that test security has not been sufficiently maintained, he/she will terminate the test(s). The fee will be forfeited.

The invigilator may terminate a test and ask you to leave the test area if your conduct is disturbing to other candidates or is disrupting the smooth progress of the test. This includes:

  • Talking, communicating, or making excessive movement in the test room.
  • Passing or sharing materials with other candidates.
  • Reading questions and answering loudly, making loud noises.
  • Using electronic devices.
  • Smoking, eating, or drinking during the test period.

In these cases, the test will be marked as incomplete, and your test fees will be forfeited.

Any candidate discovered cheating, using unauthorized materials, removing test material from the test room, or impersonating a test candidate will have their test terminated and will receive a mark of 0.

Result Delivery

You will receive an email when your test results are ready, within two business days of the test date. Once you receive the email, you can access your results on our website's Get Test Results page.

For More Information

The test day instructions provide details on arrival and departure from the test centre and acceptable ID for signing in for the test.

Learn More
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